Before your repair
- Please back up your photos, contacts and chats before any repair.
- We never need your passwords, banking details or OTPs. Never share them with anyone.
Passcodes
We avoid asking for your screen passcode. If it is genuinely needed to test the phone, you provide it, and it is used only for testing the repair.
Your information
Your personal information and the contents of your phone are treated as confidential. See our Privacy policy for details.
Last updated: October 2026