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Phone Revive

Policies

Cancellation & refund policy

Cancelling a booking, and what happens if a repair can't be done.

Cancelling a doorstep booking

  • Before the technician is dispatched: no charge.
  • After the technician has been dispatched: a visit / call-out charge may apply, depending on the situation.

To cancel, call or WhatsApp us on +91 99496 77703 with your Job ID.

If a repair can't be completed

If the repair cannot be completed, or the required part is not available, you are not charged for a repair that was not carried out.

You normally pay only after the repair is completed. If any advance payment was taken, it is refunded through the same payment method.

Last updated: October 2026

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